At https://sliding-window-systems.trustedstandard.com, also known as sliding-window-systems (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. Our Privacy Policy provides a comprehensive overview of how we handle personal data, in accordance with various privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy applies to all interactions with our website, applications, services, and products. It is important to be aware that this privacy policy does not apply to third-party platforms, applications, products, or services that may be accessed through links on our platform; each of these entities has its own privacy policies.
Our processing activities encompass various scenarios where you might interact with us, including:
- Using our applications and services as an authorized user
- Visiting our websites linked to this Privacy Statement
- Receiving communications from us, such as newsletters, emails, calls, or texts/SMS
In the course of these interactions, we collect a range of Personal Data. This includes:
- Account Information: To manage your account and provide services tailored to you.
- Payment Information: For processing transactions securely.
- Financial Information: To ensure accurate billing and account management.
- Purchase Information: To facilitate order processing and delivery.
- Mobile Device Identifiers: To enhance user experience and offer targeted services.
- Location Data: Where necessary, to provide location-based services or for security purposes.
- Feedback: To improve our products and services based on your input.
- Social Media Information: If you choose to link your account with us to your social media profiles.
- Product Information: To personalize the services we offer and to maintain records of products provided to you.
We collect this data primarily through user input, interactions within our services, and by employing automated technologies such as cookies and tracking tools. Additionally, third parties who interact with our systems may provide us with Personal Data about you, subject to their own privacy practices.
Our website uses cookies for various purposes, including enhancing your experience, maintaining your session, and providing analytics to understand user behavior better. These cookies can be categorized into Strictly Necessary, Preference, and Analytics, each playing a specific role in the functionality of our site. Users have control over non-essential cookies via our integrated Cookie Manager.
We adhere to strict data retention and deletion policies. Your Personal Data is retained for as long as necessary to fulfill the purposes for which it was collected, as required by applicable laws, or until you request its deletion. Once no longer needed, we take steps to ensure your data is deleted or anonymized in a secure manner.
To safeguard your Personal Data, we have implemented robust organizational and technical measures. These include encryption for sensitive communications and partnering with secure third-party service providers who are bound by confidentiality agreements.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, children under 18 years of age. We do not knowingly collect Personal Data from children under this age.
You have rights conferred by privacy laws depending on where you reside. These rights may include accessing your data, rectifying inaccuracies, requesting erasure or restriction, obtaining a copy of your data (data portability), objecting to certain processing activities, non-discrimination for exercising your privacy rights, filing appeals/complaints with the relevant authorities, and withdrawing consent at any time.
We reserve the right to update this Privacy Policy from time to time. Any changes will be clearly communicated through announcements on our website, ensuring you are informed of how your data is being handled.
For any inquiries, to unsubscribe from communications, or for questions related to your personal data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your privacy and data security are of paramount importance to us, and we are committed to addressing any concerns you may have.